Keeping Greater Phoenix’s HVAC and Plumbing In Check Since 2008
Don’t settle for less than the best. With Western States , homeowners are guaranteed excellent service from our top plumbers and HVAC technicians. Whether you need help with your furnace, indoor air quality, or plumbing, reach out to the experts who care.
This Isn’t Our First Rodeo
Tired of dealing with corporate America in your search for a good home service company? So is Randy Williams. That’s why Western States Home Services has been locally owned and operated since he started it in 2008. No private equity backing, and no big corporation that doesn’t understand Greater Phoenix’s needs.
Before moving to Arizona, Randy ran a Michigan HVAC company and brought his years of HVAC business experience out west. From the start, Randy wanted to create a company that the Greater Phoenix area could trust.
Today, his team of expert HVAC technicians and plumbers boasts more than 70 years of combined experience. They understand how important comfort is for your own home and work relentlessly to find the solutions that work best for you. That’s why Greater Phoenix homeowners know they can always trust Western States .
The Western Way
For the last 18 years, we have strived to provide Greater Phoenix homeowners with exceptional HVAC and plumbing service they can trust. That’s why we’re known for doing things the right way and standing behind our work. Above all else, we always treat every customer, employee, and home with care and respect.
Accountability
We own up to our mistakes and take the steps to make things right.
Respect
We treat every customer the way we’d want our own family to be treated.
Integrity
We approach every job to help the customer, not to secure a sale.
Teamwork
We listen to each other’s suggestions and come together to make our HVAC or plumbing services in Greater Phoenix more efficient.
Excellence
We always give it our all to provide every customer with the high-quality service they deserve.
The Best in the West
At Western States , we want what’s best for you and your home. That’s why Greater Phoenix trusts our:
- Expert plumbers and technicians: Our team is background-checked, drug-tested, and bonded for customers’ peace of mind. They are also NATE-certified, and we’ve earned an A+ from the Better Business Bureau for excellent service.
- Timely service: With same-day appointments and 24/7 emergency service, you don’t have to wait long for us to fix your HVAC or plumbing. We’ll send an automated reminder for your appointment too, in case you forget when we’re coming.
- Commitment to the community: As a successful business, it’s our responsibility to help the community through our work and charity. That’s why we donate a portion of our profits to the Children’s Cancer Network and the Marine Corps’ Toys for Tots program.
When Your HVAC or Plumbing Goes South, Call Western States
Has the extreme Arizona heat finally worn out your air conditioner? Is your furnace slow to run from sitting idle all year? Are the allergens in your home giving you constant headaches? Does your water heater make a rattling sound?
If you answered “yes” to any of these questions, then it may be time to call Western States . We’ll send an HVAC technician or plumber to your Greater Phoenix home for maintenance, repairs, and replacements you can count on. By the time we leave, your HVAC systems and plumbing will be more efficient than ever.
Frequently Asked Questions
Do you have emergency service hours?
Yes. You can call us 24/7 for emergency services. Heating, AC, or plumbing issues that risk your health or safety need to be addressed immediately. That’s why we’ll quickly send a professional to your home when you need them most.
Are you the least expensive company in Mesa?
No. We try to stay fairly priced while still accounting for the cost of doing business. Although we are not the cheapest option, we provide dependable service that Greater Phoenix can count on anytime they need help with your home’s HVAC or plumbing system. That means we always answer when you call, get to your home quickly for service, and have our skilled experts take care of you like family.
What are your guarantees?
We offer three different guarantees. First, our 100% satisfaction guarantee ensures customers are happy with our service. The second is our no breakdown guarantee, where we waive the service fee if an HVAC tune-up we did fails in the same season. The third is our lifetime workmanship guarantee to cover new plumbing and HVAC system installations.
What HVAC brands do you service?
We service all major HVAC brands. In particular, we specialize in Carrier systems, as we are a premier Carrier Factory Authorized Dealer. Here are some of the other brands we are qualified to work on:
- Amana
- Bryant
- Comfortmaker
- Daikin
- Goodman
- Lennox
- Mitsubishi
- Payne
- Rheem
- Trane
Do you charge hourly for your services?
No. We use a flat-rate pricing model for all our HVAC and plumbing services. This way, you’ll know exactly how much you owe before we begin working. We also offer free estimates and coupons for various services that you can check out on our coupons page.